Privacy Policy
Introduction
Elyxr Labs (“Elyxr,” “we,” “us,” or “our”) recognizes the importance of protecting the privacy and security of individuals (“you” or “your”) who visit our website(s), use our applications and services (collectively, the “Services”), or otherwise interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data (as defined below) in connection with our Services, which may include, without limitation, AI-powered tools and products designed to generate insights from user-authorized Web3, cryptocurrency, and trading-related data.
By engaging with our Services, you acknowledge that you have read, understood, and agree to the terms and practices described in this Privacy Policy. If you do not agree with any of the provisions herein, please discontinue your use of our Services.
Note: This Privacy Policy supplements, but does not supersede or replace, any other consents you may have previously provided to us. Depending on your jurisdiction, you may have additional rights concerning your Personal Data; this document is intended to align with pertinent legal requirements where we operate.
Definitions
“Personal Data”
Refers to any information or data that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. This may include, but is not limited to, names, email addresses, blockchain wallet addresses, payment details, or usage data that can be linked to a specific person under applicable data protection laws.
“Services”
Includes, without limitation, our websites, applications, software, APIs, online platforms, subscription plans, and any other offerings owned, controlled, or managed by Elyxr Labs.
“Processing”
Means any operation or set of operations performed on Personal Data, whether by automated means or otherwise, such as collection, storage, use, disclosure, or destruction.
Scope & Acceptance
This Privacy Policy applies to all visitors, users, or others (“Users”) who access or use our Services. By accessing, browsing, or otherwise using our Services, you signify that you have read, understood, and consent to the collection, use, storage, and disclosure of your Personal Data as outlined in this document.
If you do not agree with or are not comfortable with any aspect of this Privacy Policy, you should immediately stop using our Services. Continued use constitutes acceptance of this Privacy Policy.
Collection of Personal Data
Types of Personal Data Collected
The exact nature of Personal Data we collect depends on how you interact with our Services. Generally, we may collect and process the following categories of data:
Account and Profile Information
Email addresses, usernames, or handles for Telegram, Discord, or other third-party services.
User IDs linked to blockchain wallet addresses or public keys, if necessary for authorized summarization or subscription management.
Passwords or other credentials strictly for account access (where applicable).
Payment and Transaction Information
Payment details (e.g., credit/debit cardholder name, card number, billing address) if you subscribe to our paid services.
Note: We may use external payment processors to handle payment transactions securely; these third parties may have separate legal obligations regarding your data.
Technical Information and Usage Data
IP addresses, device data (operating system, browser type), referral URLs, and usage statistics (e.g., time stamps, clicked links, or usage patterns within our Services).
Cookies and similar technologies to personalize your experience, where permitted by law. (See Section 11 on Cookies.)
Marketing & Communications Data
Preferences concerning marketing communications, mailing lists, promotions, or other forms of outreach.
Records of any direct interactions with us (e.g., support tickets, feedback forms).
Blockchain and Chat Content
For AI-driven summarization, we may temporarily process chat messages or blockchain transaction data from whitelisted groups or addresses you choose to authorize. We do not store entire chat transcripts indefinitely; only necessary data is retained to provide the requested summaries or historical references (subject to your subscription plan’s limits).
Other Information
Any user-generated content, such as contest entries, surveys, bug reports, or direct communications with Elyxr Labs, if such content includes Personal Data.
Information Collected from Third Parties
We may also receive information about you from:
Blockchain Data: Transaction records or wallet activity from public blockchain sources, which may correlate or label certain addresses.
Referrals: If another user invites you to use our Services or if you participate in referral programs.
Publicly Available Data: Social media platforms, public websites, or other sources, for analytical or aggregated usage reasons.
Children
Our Services are not intended for anyone under 18 years of age, and we do not knowingly collect Personal Data from minors. If you believe we have unknowingly collected data from a minor, please contact us at the address provided in Section 14, and we will take steps to delete such information promptly.
Purposes for Processing Your Personal Data
Elyxr Labs processes your Personal Data only where permitted by law and for specific, legitimate reasons. Common purposes include:
Service Delivery
To provide the AI-powered summaries and analytics you request, such as summarizing Telegram group discussions you have whitelisted.
To personalize user experience and content based on preferences, usage history, or subscription level.
Service Improvement & Development
To refine our products, features, algorithms, or user interface by analyzing aggregated or de-identified data.
To understand usage trends and market behaviors in the Web3 or crypto communities.
Account Management & Communication
To send transaction-related updates (e.g. subscription confirmations, invoice notices, or service alerts).
To respond to support inquiries, handle account-related questions, or send notifications regarding new features.
Payment Processing & Subscription Management
To process subscription payments, renewals, or upgrades in collaboration with our third-party payment processors.
To detect and prevent fraudulent transactions.
Legal Compliance & Enforcement
To comply with obligations under applicable laws and regulations, respond to valid legal process, or cooperate with government authorities.
To protect our contractual or legal rights, investigate potential security issues or misconduct, and enforce our Terms of Service.
Marketing & Promotional Communications
With your consent or where legally permissible, to inform you about new product releases, promotions, or events that may be of interest. You can opt out of certain communications at any time.
Disclosure of Personal Data
We do not sell or rent your Personal Data to third parties. We may, however, share your data under the following conditions:
Service Providers & Vendors
Entities assisting us with functions such as payment processing, cloud hosting, data analytics, security audits, marketing campaigns, or customer support. These service providers act under contractual obligations safeguarding your data.
Business Transactions
Prospective or actual buyers, investors, or counterparties in the event of a merger, acquisition, sale of assets, bankruptcy, or reorganization. We will ensure such parties are bound by confidentiality provisions that protect your Personal Data.
Professional Advisors
Our lawyers, auditors, bankers, cybersecurity experts, or other professional consultants where necessary for legitimate business or compliance purposes.
Legal & Regulatory
Government agencies, law enforcement, courts, or other authorities to comply with legal processes, court orders, or regulatory mandates; or to protect rights, safety, or property of Elyxr Labs, our users, or third parties.
Consent-Based or User-Directed Sharing
Any circumstance where you explicitly request or consent to the disclosure of specific information to a particular third party or group.
Security of Your Personal Data
We implement a combination of technical, administrative, and physical security measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
AES-256 encryption at rest for stored records and session data.
TLS 1.2+ encryption for data transmissions to and from our servers and third-party APIs.
Access Controls ensuring only authorized personnel can handle certain user data.
Regular Security Evaluations such as vulnerability scans or third-party audits, where feasible.
While we strive to utilize industry-standard security protocols, no online transmission or data storage system can be guaranteed to be 100% secure. You accept the inherent risks associated with internet-based activities.
Retention & Deletion of Data
Retention Period
We retain your Personal Data for only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
For example, summaries may be kept for your reference in accordance with your subscription plan’s limits (e.g. storing the last five summaries or more on higher tiers).
Revocation of Authorization
If you revoke Elyxr Labs’ access to your data (e.g. via in-bot revocation), we will promptly delete your stored session credentials and associated summaries.
Certain legal or compliance obligations may require us to retain minimal transactional records beyond revocation.
Deletion Requests
Subject to local law, you may request to delete specific or all of your Personal Data. We will address such requests within a reasonable timeframe, barring any conflicting legal requirements.
International Data Transfers
Depending on where you reside, we may process or store your Personal Data in jurisdictions that do not have the same data protection laws as your home country. By using our Services, you agree that your data may be transferred to and processed in such jurisdictions subject to safeguards ensuring an adequate level of data protection.
Your Rights & Choices
You may have certain rights under applicable data protection laws, including the right to:
Access the Personal Data we hold about you.
Rectify inaccuracies in your Personal Data.
Erase or request deletion of your Personal Data.
Object to certain processing or withdraw consent.
Port your Personal Data to another service (if supported and legally required).
To exercise these rights or make other related inquiries, please contact us as described in the "Contacting Us" section below. We may need to verify your identity before completing certain requests.
Cookies & Tracking Technologies
Use of Cookies
We may place small text files known as cookies on your browser or device to collect and remember information about your usage patterns on our website(s). This can help us customize your user experience or analyze traffic trends.
Types of Cookies
Essential Cookies: Required for basic site functionality and security.
Performance/Analytics Cookies: Help us understand visitor interactions, measure campaign effectiveness, and improve user flow.
Functionality Cookies: Remember user preferences (e.g. language settings).
Managing Cookies
You can modify your browser settings to block or remove cookies. However, doing so may limit certain functionalities of our Services.
We currently do not respond to “Do Not Track” signals.
Changes to This Privacy Policy
We reserve the right to revise or update this Privacy Policy to reflect changes in our practices, services, or legal obligations. When we make material changes, we will indicate the date of the latest revision at the top of this page and, where required by law or otherwise deemed appropriate, notify you through prominent announcements or electronic communications. Continued use of our Services after such revisions have been posted constitutes your acknowledgment and acceptance of the updated terms.
Contacting Us
If you have any questions, comments, or concerns regarding this Privacy Policy or wish to exercise any of your data protection rights, please contact us via e-mail at info@elyxrlabs.ai
If you wish to withdraw your consent for certain data processing activities or request the deletion of your Personal Data, we will strive to respond within a reasonable timeframe, subject to applicable laws and potential service limitations. Please be aware that some actions (e.g., withdrawing certain consents) may affect your use of our Services.
Final Provisions
Governing Law
Your use of our Services, and this Privacy Policy, is governed by and construed in accordance with the laws of the jurisdiction where Elyxr Labs is registered or primarily operates, without regard to conflict of laws principles.
No Waiver
Any delay or failure by Elyxr Labs to enforce any provision of this Privacy Policy shall not be construed as a waiver of any right or remedy.
Entire Agreement
This Privacy Policy, together with our Terms of Service and any other legally binding documents referenced herein, constitutes the entire agreement between you and Elyxr Labs relating to the processing of your Personal Data.
Severability
In the event any portion of this Privacy Policy is deemed unenforceable or invalid, such portion shall be interpreted to fulfill its intended purpose to the maximum extent permitted by applicable law, and the remainder of this Privacy Policy shall continue in full force and effect.
Disclaimer: This Privacy Policy is designed to reflect Elyxr Labs’ current data practices and may not address every possible regulatory consideration in all jurisdictions. We strongly encourage you to consult legal counsel familiar with the relevant laws in your operational regions to ensure full compliance.
By continuing to use the Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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